Delivery & Returns
Customer Service
Our customer service representatives are available during our opening hours on 01312252888 or you can email us at sales@cataloginteriors.com
Order and Delivery Times
Accessories For items we carry in stock, you should receive your order within 2-5 working days.
Made-to-order product will be ordered specifically for you in the finish, size, or colour specified at the point of order. Once we have ordered with the supplier we will be in touch with the estimated time of arrival and will keep you updated on any changes.
Delivery time varies by product and manufacturer, as stated on product pages and on your order confirmation. Once orders have been received and checked at our warehouse we will arrange final delivery with our delivery partner at your convenience considering any regional schedules.
Delivery for small items within the UK.
|
Accessories |
£6 |
|
Lighting & Small Furniture (Parcelforce) |
£14 |
Delivery in Edinburgh:
|
1 Man Small Furniture with Edinburgh bypass Unboxed and packaging removal unless otherwise requested |
£35 |
|
2 Man Large Furniture with Edinburgh Unboxed and packaging removal unless otherwise requested |
£75 |
|
Installation quoted per job per man inc VAT (for example wardrobes, dining tables, shelving.) |
£25 per hour |
Delivery Scotland:
|
1 Man Small Furniture with Edinburgh bypass Unboxed and packaging removal unless otherwise requested |
East & West Lothian Glasgow / Perthshire / Borders Stirlingshire Dumfriesshire Aberdeen Inverness |
£75 £95 £90 £145 £200 £235 |
|
2 Man Large Furniture with Edinburgh Unboxed and packaging removal unless otherwise requested |
East & West Lothian Glasgow / Perthshire / Borders Stirlingshire Dumfriesshire Aberdeen Inverness |
£115 £135 £130 £185 £240 £275 |
|
Installation quoted per job per man inc VAT (for example wardrobes, dining tables, shelving.) |
£25 per hour |
For delivery for the rest of the UK please get in touch! We work with a few delivery partners and we will find the one that works best for your location, delivery and installation needs.
Returns:
Accessories orders:
For stocked accessories we accept returns up to 14 days from the order date and we will issue a full refund. The returned products must be unused, in perfect condition and complete with original packaging. Used or customer damaged items (including packaging) or gift vouchers cannot be refunded or exchanged.
To return please enclose your name and order number. To make sure it arrives safely please send us an email with tracking details or pop into the showroom and return in person.
Catalog Interiors
Unit 5B
Carron Place
Edinburgh
EH6 7RE
Email: sales@cataloginteriors.com
Made-to-order items:
Cancellations and alterations to items that are custom ordered (any furniture & lighting item where colour, material or finish has been selected at the point of ordering and/or has a lead time stated against it) can only be accepted within 7/5 calendar days of the order date.